Return Policy

Ebook, Audiobooks, and other digital downloads

Digital products like ebooks and audiobooks are not returnable unless otherwise noted.

 

Books and Bibles

Purchases by Individuals

Individuals may return printed books for full credit (except shipping) up to 90 days from the invoice date. Returned product must:

  • Be in saleable condition (undamaged)

  • Include the customer number and billing address on your invoice

  • Be carefully packaged to avoid damage in shipment

  • Be published by Prisca Publishing

 

Damaged Merchandise

Damaged/defective goods may be returned. Simply notify us within 30 days of receipt of merchandise, indicating the nature of the damage and the number of books.

Church / Retail Partner Orders

Any book published by Prisca Publishing may be returned for credit toward future purchases after 90 days from the invoice date. All we ask is that you verify that the book is still in print by checking our current order form and that your return is in good, saleable condition (undamaged, free of retail price stickers, and still on the current order form; unsaleable items will be returned and shipping costs will be charged to your account).

Returns With Invoice

To receive full credit on your return, provide us with your original invoice number and the discount received. Returns accompanied by an invoice will be credited at full net price.

Returns Without Invoice

If you prefer to return products without providing the original invoice information, your return will be accepted and credited at a 55% discount.

International Shipping

*Prisca’s website address is off (.com not .org)

Add after “shipping rates.”: and explore our items available on mainstream book distributors like Amazon and Ingram.